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At Activa Day, you may return most new, unopened items within 30 days of delivery for a full refund. If the return is due to our error (incorrect or defective item), we'll cover the return shipping costs.
Expect to receive your refund within four weeks after sending your package to the return shipper. This time frame includes transit time for us to receive your return (5-10 business days), processing time for the return (3-5 business days), and the time it takes your bank to process our refund request (5-10 business days).
To return an item, log in to your account, view the order under "Complete Orders," and click the "Return Item(s)" button. We'll notify you via email once we've received and processed the returned item.
All products in our store are in stock and ready to be shipped. Products will be dispatched within 1-2 days.
Brand Name:
Material: Metal
Metal Type: STAINLESS STEEL
Pattern Type: Solid
Origin: USA
Production: Spoon/Fork/Knife Kit
Style: Western style
Feature: Eco-Friendly
Model Number: aa
Dinnerware Type: Dinnerware Sets
Shipment
1. Normally we will send the goods within 1-3 working days after your payment is verified by Aliexpress. 2. If you choose express shipment and your address is defined as remote area by Fedex /DHL, you'll need pay extra $30 remote shipping fee. Or please give us a new another address that is not remote.Remote area check via link. https://www.dhl.com/content/dam/downloads/g0/express/services/surcharges/dhl_express_remote_areas.pdf 3. If you have any change for the order, please leave message in the order. 4. Please check your address and contact number is right, especially check your post code and city is correct information ,otherwise your parcel won't be ship out.
Warranty
One year warranty for all the products, any unit which proves defective during the warranty validation period will be repaired without charge for parts or replaced. The end user is responsible for all freight charges .The warranty does not cover any incidental, accidental or consequential damages arising from the use of.
Feedback&Rating
We appreciate your business greatly. If you are satisfied with our products and service, please leave us a Positive feedback and 5 Stars rating. Your recognition will make us more confident to develop our business and serve you better. If you are not satisfied by any reason, please feel free to contact us, communication is much more efficiently than opening a dispute.Our customer service and tech support will do our best to offer you a satisfied solution.
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